All Richmond Shire residents are reminded that:

Restricted Watering

The Richmond Township are now on level 1 water restrictions as of 25 July 2024.

Sprinklers and fixed irrigation systems can only be used from the hours of 4:00pm to 9:00am Monday to Sunday.

No sprinklers, fixed irrigation systems and unattended hoses can be used from the hours of 9:00am to 4:00pm Monday to Sunday.

These restrictions can change at any time at Councils discretion.

In accordance with the Water Supply (Safety & Reliability) Act 2008, Council may apply fines to residents not complying to the above mentioned restrictions.

Fines will be in the order of two penalty unit (equivalent to $266.00) per offence.

Monitoring water use

Richmond Shire Council has updated all water meters in the township of Richmond. The meters use the Aqualus Water system, and it uses a low frequency transmitter technology that provides users with a wealth of water related information.

This information is displayed via an easy-to-use dashboard, showing information such as usage trends and hourly water consumption, leak detection and alerts. You will also receive a monthly water usage report.

Please register your details via the following link: https://richmond.aqualus.com 

If you have any queries or require further information please do not hesitate to contact the Council on 07 4719 3377 or email rates@richmond.qld.gov.au

Water and Sewerage

Please CLICK HERE to access the Customer Service Standards for Water Supply and Sewerage Services

Please CLICK HERE to access the Drinking Water Quality Management Plan Report 2023/24

Please CLICK HERE to access the Drinking Water Quality Management Plan 

Please CLICK HERE to access Richmond Shire Council FACT SHEET Water

Please CLICK HERE to access SWIM Report